What is SRE?

Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies that to IT operations problems. The main goals are to create ultra-scalable and highly reliable software systems. According to Ben Treynor, founder of Google’s Site Reliability Team, SRE is “what happens when a software engineer is tasked with what used to be called operations.” Essentially, SRE combines IT Ops roles of architect, tools developer, and operations into one. An SRE is responsible for all of these roles, with a focus on automation and developing the tooling to reduce the reactive work.

Empowering SREs With Insights

Now, the only way to create and conduct business at scale is through engineering reliability managed in an unprecedented manner. The demand for digital experiences and the advent of complex cloud architectures has shifted the operational focus. It’s no longer about keeping the lights on. It’s instead about performance. The apps have to work well, the experience has to be great and the infrastructure behind it needs continual monitoring.

The trouble with monitoring application environments is that there are hundreds of thousands of monitoring data points. Containers and cloud platforms are blurring the lines between applications and infrastructure, while DevOps increases the pace of delivery. In particular, containers now package an application and all of its dependencies in an abstracted layer that requires a combined view of infrastructure and applications. How do you prioritize which data points are useful and which can be ignored? Alarm storms aren’t helpful. They prompt panic and fatigue instead of resolution and improvement.

And when a crucial incident does occur, how do you quickly mitigate it? The necessary SRE approach is to optimize and automate monitoring for every team–freeing up their valuable time to improve code, apps and business services. In fact, one of the core principles mandates that SREs can only spend 50 percent of their time on Ops work. As much of their time as possible should be spent writing code and building systems to improve performance and operational efficiency.

Automation.ai as your trusted guide

What if you could empower SREs with the insights needed to drive improvements? What if instead of the typical war rooms and on-call burn out, SREs had a trusted guide to quickly fix problems?

Broadcom provides a “just add water” approach that can help your IT teams automate incident response through our AI-driven, self healing platform automation.ai. Leveraging our deep domain expertise, we can help your SRE teams prevent alert fatigue by triaging alerting rules continuously using a combination of notification rules, process changes, dashboards and machine learning (ML) to proactively monitor the SRE four golden signals and measure what really matters for customer experience.

Automation.ai as your trusted guide

What if you could empower SREs with the insights needed to drive improvements? What if instead of the typical war rooms and on-call burn out, SREs had a trusted guide to quickly fix problems?

Broadcom provides a “just add water” approach that can help your IT teams automate incident response through our AI-driven, self healing platform automation.ai. Leveraging our deep domain expertise, we can help your SRE teams prevent alert fatigue by triaging alerting rules continuously using a combination of notification rules, process changes, dashboards and machine learning (ML) to proactively monitor the SRE four golden signals and measure what really matters for customer experience.